Frequently Asked Questions

Below are the most user asked questions and you may read it first before you send the question email to us:

1) How can i get the ebook after i' m made the payment?

- Actually this is not a physical product and you can get the repair information on the spot. After the payment made, you will automatically redirect to a thank you page, where this page will contain the download files. So you can download the E-book here.  


2) How about the payment? Will i need to payment monthly or any extra fees?

- No, this is a ONE Time (one off) payment. So does NOT need to pay any extra charges or monthly even yearly charges! After you had paid the payment, then you will redirect to a download page and then you can download the E-book to your computer.


3) Can i print out the repair information or repair manual for easy reference?

-Yes! You can print out the repair information and bind it as a book for easy reference or view it easily.


4) Currently i don't have the credit card or account. How can i make the payment? Can i send the cash for you?

- No, please DON'T send the cash by mail. Because it will always missing on the half way! Beside the Credit Card/Debit Card or Paypal account, you can send the payment by Western Union or MoneyGram. Where they are money transfer service agents worldwide. If you want this type of services, please send me an email and i will provide the information for you by email.


5) Can i ask my cousin (who has the Paypal account) help me to pay your LCD TV Repair Tips E-book?

-Yes, you can. But make sure your cousin know he/she paid to who. When using the Paypal account or Credit Card to buy this e-book, their Paypal account will show this transaction as "Kent Liew-Computer & Home Appliances Repair" or Credit Card statement will show as "PAYPAL *KENTLIEWCOM".


6) Why after i paid the payment haven't receive any ebook download link in my email inbox? 

- Please double check your Paypal email address inbox. Because the merchant system will automatically sent the ebook download link to their Paypal account email address inbox.